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AI Agents

Understanding AI Agents

What separates an AI agent from a chatbot, and where agents genuinely help in a business setting.

7 min read

Article

This article will explain what an AI agent actually is, how it differs from a conversational assistant, and how to judge whether a given task suits one.

Planned outline

  • Agents versus assistants versus automation
  • Tools, context and why access matters more than model choice
  • Keeping a human in the loop on decisions that carry risk
  • Tasks that suit agents, and tasks that do not

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